Now Hiring - Inside Sales Associate in Vienna, VA

Please apply for this position if you have a professional respectful positive attitude and a real team player. This position is for a someone who can build solid relationships with staff and big clients and be able to work with the Vice President and President on a daily basis.

General Purpose of Job

The Catering and Sales rep will assist in the booking and execution of onsite and offsite events including all administration, guest relations, writing contracts and function sheets, assisting with event set-up and preparation, and being a warm, hospitable representative of our company. A key goal of this position is to focus on sales and marketing by building our client base and contributing significantly to our bottom line sales. This includes outreach to our community, local businesses, and concierge and helping to create new marketing and promotions initiatives. The sales associate will also spend time in our facility learning our operations, menu, and culture by working key hourly positions and focusing on guest relations. This position requires a flexible schedule which will occasionally include evenings and weekends, but will generally be Monday – Friday, 10 hours a day

Duties and Responsibilities:

· Responsible for setting an overall tone of warm, welcoming, hospitality when interacting with guests on the phone, during the booking process, and at any event.

· Assist in operations on a daily basis, or as scheduled by the Vice President and President handling large clients,in key guest relations positions, being either the first or last point of contact for our guests and welcoming them warmly, helping to answer any questions they might have, and following up on any guest feedback.

·The position is key to answer the guest inquiries quickly and follow up in a timely manner, responding to guests in a timely fashion with enthusiasm, patience, and a willingness to help with all of their questions and requests.

· Meet with guests inquiring about events and “sell” our menu and give excellent customer service. You must have a professional and Caring approach with Clients and Staff and be compassionate and kind and respectful.

· Responsible for booking both deliveries and staffed events and creating accurate and up to date function sheets and contracts for each event.

· Maintain event binders with accurate and up to date function sheets.

· Responsible for coordinating audio-visual equipment, decorations, flowers, photographs, marketing materials, and any other items needed for events. Ensuring that items are delivered on time either by our vendors or hosts.

· Act as representative of Saint Germain Catering at scheduled events, greeting the host and ensuring they have everything that they need, making them feel comfortable, and introducing them to the team (captain) who will be taking care of them throughout the event.

· Provide follow through after each event – get reports from captain on duty as to how the event ran and any issues that might have come up. Reach out to guests to thank them for joining us and get any feedback they have regarding their experience.

· Maintain clear and direct communication with our captains and chefs regarding events.

· Responsible for the creation and execution of new and innovative marketing and promotions plans.

· Assist in the production of in house marketing materials and website updates

· Setting goals to significantly increase sales by establishing a strong outreach program, cold calling, and reinstating our rewards program.

· Responsible for maintaining mailing lists.

· Establishes and maintains great relationships with our vendors.

Knowledge, Skills and Abilities:

· High school graduate or equivalent desired.

· Excellent writing, communication, and problem solving skills.

· Confident with presenting and interacting with guests.

· Must possess general knowledge of food and beverage and service procedures, generally involving some experience as a server, bartender, catering assistant, etc.

· Some experience in catering/banquet field and sales/marketing is preferred. Excellent writing, communication, and problem solving skills.

· Knowledge of Microsoft Word and Excel.

· Knowledge of Quickbooks a plus

· Must be able to exert well paced mobility for periods of up to four hours in length.

· Must have the ability to lift up to 40 pounds in weight.

· Must be able to communicate clearly with guests and employees.

• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.

• Excellent verbal and written communication and interpersonal skills.

• Positive attitude and flexibility required.

• Ability to exercise discretion and maintain confidential information.

• Strong attention to detail and excellent time management skills.

• Ability to demonstrate high energy, and strong enthusiasm for customer service

• Ability to meet strict deadlines and communicate effectively in the event of any delays.

• Maintain high standards of personal appearance & grooming and regular attendance in compliance with company standards.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay
• Monthly bonus
• Signing bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Vienna, VA 22182: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• Events management: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Hospitality: 3 years (Preferred)

Work Location: One location